Marie-France Group

Current address, telephone number, work hours, people's testimonies Marie-France Group. This company belongs to the following categories: establishment, art gallery and hair care. You can find Marie-France Group at 10 Kendall Street, West Pymble, New South Wales 2073.

Contacts

Postal address:
10 Kendall Street, West Pymble, New South Wales 2073
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Phone number:
+61 2 9418 1055

Official website:
mariefrancegroup.com.au

Types:
Establishment   Art gallery   Hair care  

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Opening times

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Reviews about Marie-France Group

  • Sasha B
    11.12.2017
    ★ ☆ ☆ ☆ ☆
    The worst experience I have ever had in beauty industry! Unprofessional stuff without any sense of responsibility, but with outrageous attitude towards clients, not professional and not knowing their job and of course the customer service itself.
    Do not go there if you want to ruin your day and waste your time and money! Stuff is rude and thinks that it is ok to treat the customer (that pays good amount of $$) as if they serving them for free.

    Also got "lucky' having a massage. Since we started, I right away noticed that the start isn't good enough as there was no robe,even though there are number of candles on the wall, they weren't lighted and it was just all done in dark, in a cold room.....pretty "relaxing" isnt it? when got in, I saw the towel with some weird stain on it and the lady started explaining that it's all good and I don't need to worry about it, but asked to change it as it's not acceptable and when she went out to grab it, she didn't like it, then she started massage with cold oil on my back and that is wrong as the oil has to be warm to be used. plus to use cold oil in cold room is pretty daunting.....
    Then While massaging , music was way too loud and I was feeling not great at all as her nails were scratching me and when told her to be careful with nails,she just said that her nails are cut and continued to do the same. so until she finished,it was all like a torture,rather than relaxation.
    furthermore all that time I was feeling cold and when asked to adjust the temperature,she went outside to do that, but after that I couldn't feel the difference at all.
    Then there was time for facial. even after I completed form to let them know about my skin type, she still used product that made my skin oily and I had to use tissues to get rid of extensive oil after the treatment and throughout the day.
    While doing the treatment, it was still all dark in the room only with facial lamp and 3 blinking/flickering light on ceiling because they weren't working properly and with the temperature still being cold, I really felt like its a morgue rather than beauty treatment. it was so cold, that even was having a goosebumps and the lady felt it and was still doing a massage and when noticed, she said that "oh, I can see that you cold because you gave goosebumps, where I replied that well, I said to you before that Im cold, didnt you believe me then? and I am until now!- and instead of adjust it again, she just said that "oh but you saw me going there before to do that, and I did that? If you dont believe it, we can ask other people there that saw me doing that". so instead of doing something , she just was explaining herself. - so much talk, but no solution.
    When finished the treatment, I stood up and looked at the mirror and saw all my eyes are in mascara circles as she didnt clean it properly. and when asked for cotton pad, she started to clean it and scratched the lower lid of the eye and it hurt me and when I said that she hurt me she again started telling me that she didnt do it as her nails are cut and just left the room without goodbye or explaining what to do after......so I was left all by myself there lucky had some cotton pads to remove the extra oil left after the facial and rest of the mascara.....unbelievable!
    Found my way to the beauty makeup corner to do my make up BY MYSELF as nobody didn't bother helping me most likely as they were ashamed to show me this corner as it was just unbelievable as all makeup is ruined and dirty, thrown everywhere, plus looks as if it is old and cheap and when used mascara from there, after 2 hours (and it was evening dinner party) it was all running on my face same applies to other make up that tells clearly that it is cheap.

    The whole experience was just one big mistake. Shame on such beauty.
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